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Rules and Regulations
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In our effort to give you the best offer you can get over the internet. To order via this website, payments can be made by Visa, Mastercard and Paypal.

e-book store reserves the right to change or refuse availability to a certain item in our terms & conditions.

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Delivery of goods
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When you add products to your shopping cart the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process.

Address provided by the customer will be deemed as the correct or default delivery address. Goods will be sent to the address provided and shall be deemed to have been received by the customer. Should there be changes, please contact info@freshgear.com.my before shipment.


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Delivery times
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Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or Local Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.

From the receipt of your order we will endeavour to deliver your chosen items to the courier company within 7 working days providing the goods are in stock, unless a longer delivery time is shown on the product information page. Fresh Gear is not liable should there be a delay of more than 7 days. Deliveries to non-Mainland or remote locations may take longer.

All delivery must be signed off BY THE CUSTOMER. Risk in the goods will pass to you on delivery. Goods delivered by courier should arrive between 9am and 5pm, Monday to Friday. All deliveries must be signed for. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call to arrange a suitable time for redelivery or for you to collect the goods from the local depot.

IMPORTANT
We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Last Updated: 16 Mar 2008 20:45:17 PDT home  |  about  |  terms  |  contact
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